Customer Support

Login to My Newline customer portal
» mynewline.com

• Submit and review support tickets
• Update your Contact Information
• Purchase support credits
• Check the list of services we provide to you

Use Webmail to access your e-mail from anywhere
» webmail.thenewline.com

• Check your E-mail from ANY computer
• Change your E-mail account password
• Set your vacation message
• View the Webmail User Guide (PDF: 1.9MB) for detailed information
• To login to Webmail, remember to use your full e-mail address (name@yourdomain.com) in the 'E-mail Address' box

Self-help and troubleshooting

• Setup your computer's email client with the E-mail Setup Guides
• Send us large files via DropBox
• View the E-mail Acceptable Use Policy
• Use the TeamViewer - Remote Desktop Support to allow us to remotely troubleshoot your computer
• View Wireless Device Guides to setup VersaMail (for Palm OS), RIM Blackberry, Windows Mobile, and more
• Quick links for the IMAP configuration guides for: Outlook 2007, Outlook 2003, Outlook Express, Thunderbird, and Mac Mail
• If you can receive e-mail, but cannot send, or have other e-mail client issues, read this guide

Use ProjectPath for current project communication
» nlc.basecamphq.com

• Read and send messages about your current project
• Track your project To-Do items
• Review your project Milestones
• Upload and download project files

Use CreateSend for E-mail Marketing Campaigns
» email.thenewline.com

• Create and Send your E-mail campaigns
• Manage your E-mail subscribers
• Review your E-mail campaign statistics